During the first nine months of 2023, the No Surprises Act (NSA) protected Americans from more than 10 million surprise medical bills, according to a new survey by AHIP and the Blue Cross Blue Shield Association.

Digital transformation in the payer industry means moving beyond the status quo. Insurance and the ways payers interact with members, especially new members in the enrollment process, are ripe for technology upgrades, according to Gary Davis, national practice leader for Noyo, a software company that unveiled an enrollment solution last year.