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Increasingly, consumers are growing dissatisfied with their current digital experiences in healthcare, saying they would prefer a more seamless means of scheduling and interacting with their provider or health plan.  According to a new survey from UnitedHealth Group subsidiary Optum, providers and payers could improve patient satisfaction by offering tools such as a digital “front […]

The Centers for Medicare and Medicaid Services has released the first-ever home- and community-based services quality measure set to promote consistent quality measurement within and across state Medicaid home and community-based programs.  The measure set is intended to provide insight into the quality of HCBS programs and enable states to measure and improve health outcomes for […]

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